Reference

Terms That Govern Your 2222but Account

These terms set out what you agree to when you open and use a 2222but account — covering deposits via bKash, Nagad, and Rocket, how your wallet works, and what we expect from you.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessWe may update these termsYour continued use means acceptance
2222but Terms That Govern Your 2222but Account
HOW WE OPERATE

Account Security and Your Rights

We take a straightforward approach to account security and data handling — no unnecessary collection, clear retention limits, and a direct path to request changes. Here is how each area works in practice.

Account Security

Your account is protected by OTP verification on login. If you notice unrecognised access, contact support immediately to freeze the account and review recent wallet activity.

Data Retention

We keep transaction records and account data for as long as required by applicable regulations. You can request a summary of what we hold by contacting support through live chat or email.

Requesting Changes

To update your registered wallet number — bKash, Nagad, or Rocket — or correct account details, submit a request through support with your verification documents ready.

Who to Contact

For any data, privacy, or terms concern, our support team is the single point of contact. We do not route these queries through third parties.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account status, wallet verification, or a transaction dispute, our support team handles those queries directly. You can reach us through live chat, email, or the in-app help button — whichever is quickest from your phone.

Team online

Live Chat

Open the chat window from your account dashboard for the fastest response on terms or wallet queries.

Email Support

Send a detailed message to our support address for account disputes, verification issues, or formal terms questions.

In-App Help

Tap the help icon inside the 2222but mobile interface to raise a query without leaving your session.

Common Questions About These Terms

These are the questions we hear most often about account rules, wallet use, and eligibility. If yours is not here, live chat is the fastest way to get a direct answer.

Account eligibility depends on your local law and the regions we currently serve. Access is not available everywhere, and it is your responsibility to confirm that using the platform is permitted where you are.

We currently support bKash, Nagad, and Rocket for deposits and withdrawals. The wallet you use to deposit must match the one you use to withdraw — this is part of our standard verification process.

Always use the account number shown on the deposit screen at the time of your transaction. If a transfer goes to an incorrect number, contact support immediately with your transaction reference so we can investigate.

Contact support through live chat or email to request account closure. Withdraw your remaining wallet balance before submitting the request, as closure is processed after your balance reaches zero.

We may update these terms at any time. The current version is always on this page. Continuing to use your account after a change is published means you accept the updated terms.

Reach out to support via live chat or email with your account details. We will provide a summary of the data we hold within a reasonable timeframe, in line with applicable regulations.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.